Right of withdrawal

You have the right to cancel your contract within 14 days without giving a reason. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must inform us (Strongsetter eU, A-1110 Vienna, e-mail: office@strongsetter.com) of your decision by means of a clear statement (e.g. a letter sent by post or e-mail). to revoke this contract.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

The consumer does not have the right to withdraw from contracts for:
Goods made to customer specifications or clearly tailored to personal needs. Furthermore, there is no right of withdrawal for items that cannot be returned due to hygiene standards (e.g. removed seals on supplements).

If you revoke this contract, we have to repay all payments that we have received from you, excluding any delivery costs incurred, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract.

For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.